July 12, 2016

Escalate Your Claim to a Dispute

 

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You have already contacted a Trader with one of our Complaint Letters and they still refuse to honour your rightful request?

DO NOT WORRY! We got you covered! 

Thankfully, the EU guarantees your rights as a consumer. We are here to enforce them!

WE CAN GET YOUR MONEY BACK!

Our aim is to promote enforcement and understanding of the rights that the EU gives to Consumers and assist in resolving disputes about purchases made in another EU Member State, when shopping online

One in five European consumers faces a problem with a product or a service purchased. When a Trader is unable or unwilling to solve a certain problem, you, as a Consumer have two possibilities for seeking redress. Either bring the case to court or try to solve the problem without going to court.

We offer to:

  • •  advise you on your consumer rights;
  • •  assist you in resolving your dispute against a Trader based in an EU country, Iceland or Norway;
  • •  achieve a mutually-acceptable outcome.

We are here to enforce your rights!

We offer to provide you assistance and approach a Trader regarding a variety of popular consumer topics, including, but not limited to:

  • •  online shopping;
  • •  car rental issues;
  • •  air passenger rights;
  • •  etc.

In 2015, the main types of issues faced by consumers were the following:

Chart Consumer Issues

HAVE YOU FACED ANY OF THOSE ISSUES?

IF YES, THEN YOU ARE ON THE RIGHT PLACE!

Our legal consultants can help you start legal actions against a Trader situated in another Member State of the European Union.

Get in touch with us now and describe your case. We will get back to you within one working day!

*My Online Rights is not a law firm! All our services are subject to our Terms and Conditions. Please read them carefully before engaging! We operate only on a fixed 23% no-win-no-fee basis – we only get paid if you win your case! No hidden costs or traps!